In most cases our online help section has the answer to common questions we get asked. If you still have questions please contact us.
Although technical issues are relatively rare, they can be very frustrating when they do occur, they often have a simple, quick solution. With the amount a variation in devices and technolgies tech problems will occur from time-to-time and for that reason, this section aims to assist you quickly. Click a topic to start.
In the first instance please select a topic for a fast answer. If that does not help please contact us directly. We will be happy to assist.
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How much do tracks cost?
How to use 'My Lists'
'My Lists' enables you to create and organise playlists of music tracks and sound effects. The lists you create will be saved in your account area and you can email it to yourself, your colleague or your client.
What can this be licensed for?
You need to buy some credits to purchase this. Click Buy Credits to do this.
You have already downloaded: Track name You downloaded this track on dd/mm/yyyy You can re-download this track and its license agreement from: My Account > My Music
Selecting the Correct License Type
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