We work hard to provide a timely email response but also have a fairly comprehensive set of FAQs and help pages if you are short on time.
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We have answers prepared for most of the questions we get asked and the occasional issues that crop up. Here you will find answers to some issues that you may need immediate help with.
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Feel free to get in touch. We often respond within the hour, but sometimes it takes a little longer. If you haven't heard back from us within 24 hours, please feel free to send another email - we wouldn't want to miss you.
In most cases, you will be dealing with Adam or Lee. As owners of the business, we are passionate about providing excellent service and great customer support. As one of the first online music libraries, we feel strongly about supporting independent composers and paying them fairly. Your support helps us and the hundreds of talented people we work with.
I set-up Media Music Now in 2005. My original plan was to use it to promote and sell my own music, however, it soon became clear that there were a lot of composers looking for a place to sell their music too. Today, I concentrate on composing and audio production.
You'll often find me answering customer enquiries, publishing new music in our library, updating audio and web content and dealing with the day to day operations of the business. If you have a question feel free to get in touch. I'm on hand to help!
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How much do tracks cost?
How to use 'My Lists'
'My Lists' enables you to create and organise playlists of music tracks and sound effects. The lists you create will be saved in your account area and you can email it to yourself, your colleague or your client.
What can this be licensed for?
You need to buy some credits to purchase this. Click Buy Credits to do this.
You have already downloaded: Track name You downloaded this track on dd/mm/yyyy You can re-download this track and its license agreement from: My Account > My Music
Selecting the Correct License Type
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