Can you provide a test audio file to try in our phone system?

Yes. We have a number of pre-recorded telephone audio test files that you can download and try in your telephone system. This enables you to test the file compatibility of your system before you place an order with us. 

Simply download the format you require and install it on your telephone system. If your format is not here or you have any problems when trying these
please get in touch. We can create other formats, this list is the most common type we get asked for.

Please note: Some formats drastically reduce the file size and degrade the sound quality. For this reason, we recommend using the best quality format that you can, ideally mp3 or wav. If you do have to use one of the low quality audio formats, (fortunately) they often sound better over the telephone than they do when played on your computer speakers.

Ref

Format

IVR

On hold 

Information

#1

Play our samples

Play Sample
Download

Play Sample
Download

This represents the quality of our studio files at optimum quality for telephone use.

#2

mp3 192 kbps

Download 280KB

Download 3,161KB

Good quality with medium file size - Used in many on hold players.

#3

Wave 44.1kHz mono

Download 1,025KB

Download 11,611KB

Very good quality, large file size but can be used in many modern systems.

#4

GSM WAV 44.1kHz

Download 104KB

Download 1,179KB

Smaller file size with reasonable quality

#5

GSM WAV 8kHz

Download 19KB

Download 214KB

Smaller file size with low quality sound

#6

PCM 8kHz

Download 19KB

Download 1,053KB

Smaller file size with low quality sound

#7

U-law 8kHz

Download 93KB

Download 1,053KB

Smaller file size with low quality sound

#8

A-law 8kHz

Download 93KB

Download 1,053KB

Smaller file size with low quality sound

 

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