This could be for a few reasons. Please note: Before you proceed, to license and download music/effects you need to have purchased the correct number of credits for the audio you are trying to download. If you are having difficulties downloading your licensed audio, please try one of the following: -
Your music list in your account will look something like this: -
The icons are clickable so you can re-download your license document, a wav or mp3 format of the licensed track anytime you need. If you are still having problems please contact us via this priority support form.
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How much do tracks cost?
How to use 'My Lists'
'My Lists' enables you to create and organise playlists of music tracks and sound effects. The lists you create will be saved in your account area and you can email it to yourself, your colleague or your client.
What can this be licensed for?
You need to buy some credits to purchase this. Click Buy Credits to do this.
You have already downloaded: Track name You downloaded this track on dd/mm/yyyy You can re-download this track and its license agreement from: My Account > My Music
Selecting the Correct License Type
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