Experiencing unpredictable behaviour while using our website?

Including: -

  • Keep being log'd out unexpectedly
  • Can't login and keep being redirected to another page
  • The website is running too slow
  • You can't access a download that you purchased
If so, the problem is most likely a browser cache / cookie conflict.

Note: Caching / cookie conflicts sometimes occur when using Safari on Mac. In this instance you could try on Chrome or Firefox or see more options below. 

To get you up and running ASAP, firstly try one of the following:-

  • Log out, refresh your browser...

    • Windows: Ctrl + F5
    • Mac/Apple: Apple + R or Cmd + R
    • Linux: F5 ...
  • Close and reopen your browser and log back in

If that does not work...

  • Try using a different browser
  • Clear your cookies / browser cache for MediaMusicNow.co.uk - See more about this

If you have tried the above, and are still having trouble...

Please use this priority support form to let us know that you are struggling. We know how frustrating this can be so please don't struggle with it. We will help as quickly as we can.

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