Providing us with a Screenshot

Taking a screen shot is a way of sending us an image of your screen. This way we can see exactly what you are seeing and will be more likely to understand the problem.

Most computers have a simple keyboard shortcut to take an image of the screen, which can then be pasted into a graphics program, such as 'Paint' on a PC. It can then be edited / cropped and emailed directly to us. 


Rather than create several tutorials on creating screenshots for different platforms, I will refer you to www.take-a-screenshot.org who have done a great job of explaining the process in a step by step manner.



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