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From the category archives:

On-hold Marketing

On Hold Messaging Service with Music On Hold & No PRS, ASCAP or BMI fees

by Lee Pritchard on April 23, 2009

A Guide to Writing a Good On Hold Script

by Lee Pritchard on December 12, 2008

Lee, what are you doing? Your On-hold Demo is a fake!

by Lee Pritchard on April 27, 2008

Music on hold and IVR voice-over, clarity and audibilty

by Lee Pritchard on April 13, 2008

Making On-hold a Positive Caller Experience

by Lee Pritchard on August 30, 2007

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